Privacy Policy

Last Updated: October 26, 2026

1. Introduction

Welcome to Supplyqumo. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://supplyqumo.com, browse our products, place an order, or communicate with us.

Supplyqumo is an online store offering kitchen products, including granite composite sinks, stainless steel sinks, handmade kitchen sinks, kitchen faucets, sink mixers, and multifunctional filtered water taps.

Our store is operated by Shenzhen Qiantang Yanyuan Technology Co., Ltd., referred to in this Privacy Policy as "Supplyqumo," "we," "us," or "our."

This Privacy Policy applies to personal information collected through our website, online store, customer service communications, and related services.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before processing your personal information for the relevant purposes.

2. Information We Collect

We collect personal information that you provide directly, information generated through your use of our website, and information received from service providers where permitted by applicable law.

Information You Provide

When you place an order, contact us, subscribe to our newsletter, or otherwise interact with our store, we may collect your name, email address, telephone number, billing address, shipping address, order details, purchase history, customer service communications, and other information you choose to provide.

When you make a purchase, payment-related information may be processed by third-party payment providers. We generally receive transaction confirmations and relevant payment details rather than storing complete payment card numbers or card security codes ourselves.

Information Collected Automatically

When you visit our website, we may automatically collect technical and usage information, including your IP address, browser type, device type, operating system, language preferences, approximate location, referral source, pages visited, products viewed, searches performed, shopping cart activity, checkout interactions, and other browsing activities.

Depending on the technologies enabled on our website and your privacy choices, this information may be collected through cookies, pixels, scripts, APIs, and similar technologies.

Information from Third Parties

We may receive information from Shopify, payment processors, shipping providers, analytics services, advertising partners, and other service providers that help us operate our business.

The information received depends on the services used, your interactions with those services, your consent choices, and applicable legal requirements.

3. How We Use Your Information

We use personal information for legitimate business purposes, subject to applicable law and any consent requirements.

We may use your information to process and fulfill orders, verify payments, arrange shipping and delivery, send order confirmations and tracking updates, manage returns and refunds, and provide customer service.

We may also use information to maintain website functionality, remember preferences, improve product descriptions and shopping experiences, detect fraud, prevent unauthorized transactions, protect website security, and resolve disputes.

Where permitted by law, we may use your information to send promotional emails, recommend relevant products, analyze website traffic, measure advertising effectiveness, evaluate marketing campaigns, and improve advertising performance.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at [email protected]. We may continue sending essential transactional or service-related communications when necessary.

Where applicable data protection laws require a specific legal basis, we will process personal information on an appropriate basis, such as fulfilling a contract, complying with legal obligations, obtaining consent, or pursuing legitimate interests where permitted by law.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential website functions, maintain shopping cart contents, remember preferences, facilitate checkout, improve security, and understand website performance.

Depending on the services enabled, analytics and advertising technologies may also collect information about browsing behavior, product interactions, shopping activity, and interactions with advertisements.

Essential cookies may be necessary for our website to function properly. Non-essential cookies and tracking technologies may be used for analytics, personalization, and advertising purposes.

Where required by applicable law, we will provide a cookie banner or comparable mechanism that explains the relevant technologies, identifies applicable third parties, and allows you to make and manage your consent choices before non-essential tracking technologies are activated.

You can review or update your available cookie choices through the Cookie Preferences link in our website footer, where available. You may also manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including shopping cart and checkout features.

Where required by applicable law, we will honor recognized privacy preference signals, such as Global Privacy Control, in accordance with applicable requirements and our technical capabilities.

5. How We Share Your Information

We may share personal information with third parties when reasonably necessary to operate our store, fulfill orders, provide services, and conduct permitted business activities.

These third parties may include Shopify and other e-commerce service providers, payment processors, shipping and fulfillment providers, fraud prevention services, analytics providers, customer support platforms, email service providers, and advertising and marketing partners.

We may share relevant order information with shipping providers to facilitate delivery. We may share transaction-related information with payment processors to authorize and complete payments. We may also share information with analytics and advertising partners to measure advertising performance and improve marketing activities where permitted by law.

We limit the information shared to what is reasonably necessary for the relevant purpose, subject to applicable legal requirements and our agreements with service providers.

We may disclose personal information when required by law, in response to valid legal requests, to investigate suspected fraud, to enforce our rights, or to protect the security of our customers, business, and website.

If our business undergoes a merger, acquisition, restructuring, or transfer of assets, personal information may be transferred as part of the transaction, subject to applicable privacy laws.

6. AppLovin Advertising and Data Disclosure

Where AppLovin technologies are enabled on our website, Supplyqumo may use AppLovin Corporation and its associated advertising technologies, including Axon where applicable, to support advertising measurement, conversion tracking, campaign optimization, analytics, and interest-based or targeted advertising.

These technologies may include pixels, cookies, scripts, APIs, and similar tracking technologies integrated into our website.

Depending on the technologies implemented, the information collected or shared with AppLovin may include IP addresses, browser and device information, online identifiers, country or approximate location information, website activity, product searches, products viewed, shopping cart activity, checkout events, purchase information, and interactions with advertisements.

Where supported by our integrations and permitted by applicable law, information may also include identifiers such as email addresses, telephone numbers, country information, and postal or ZIP codes.

AppLovin may process information to measure advertising performance, understand interactions with merchant websites, optimize advertising delivery, conduct analytics, and provide advertisements that may be more relevant to your interests. AppLovin may also use artificial intelligence technologies to support advertising optimization and improve its services.

The specific information collected and processed depends on the integrations enabled on our website, the data fields and events configured, your consent and privacy choices, and applicable legal requirements.

For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy/.

Where required by applicable law, we will provide appropriate notice and obtain valid consent before AppLovin technologies collect, use, or share personal information for advertising and related purposes. We will also respect applicable opt-out choices and privacy preference signals and provide mechanisms for exercising relevant privacy rights.

We do not knowingly use AppLovin technologies in connection with children as defined under applicable law, or intentionally transmit children's personal information through those services.

7. Shopify and Other Third-Party Services

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to display products, process orders, and provide shopping services.

Shopify and other service providers may process personal information to provide their services, maintain security, facilitate transactions, and comply with legal obligations. Their processing may be governed by their own privacy policies and applicable agreements.

Our website may contain links to third-party websites or services. When you access those websites or services, their privacy practices are governed by their respective policies.

We do not control the independent privacy practices of third parties and encourage you to review their privacy policies before providing personal information to them.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods depend on the nature of the information and the purposes for which it was collected, including order fulfillment, customer service, returns and refunds, fraud prevention, accounting, legal compliance, and dispute resolution.

We may retain certain transaction records for longer periods where required by law or reasonably necessary to establish, exercise, or defend legal claims.

When personal information is no longer reasonably required, we will take appropriate steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal and recordkeeping requirements.

9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Payment transactions are handled through third-party payment providers that maintain their own security measures.

Although we take reasonable precautions to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

You should also take reasonable precautions to protect your account credentials and avoid sharing sensitive information through unsecured communications.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to the personal information we hold about you, requesting correction of inaccurate information, requesting deletion of personal information, obtaining a copy of certain information in a portable format, and objecting to or restricting certain processing activities.

Where applicable, you may also have the right to withdraw consent, opt out of targeted advertising, opt out of certain sales or sharing of personal information, and appeal certain decisions concerning your privacy requests.

You may exercise applicable rights by contacting us at [email protected] or by using the privacy controls available on our website.

We may need to verify your identity before processing certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification requirements.

We will respond to eligible requests within the timeframes required by applicable law. We may decline or limit a request where a lawful exception applies.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

11. Sale, Sharing, and Targeted Advertising

Supplyqumo does not sell personal information in exchange for monetary payment.

However, certain disclosures of personal information to advertising partners for targeted advertising may be considered a sale, sharing, or targeted advertising under certain privacy laws, even where no money is exchanged directly for the information.

Where applicable law grants you the right to opt out of these activities, you may exercise that right through the privacy controls available on our website or by contacting us at [email protected].

Where required by applicable law, we will honor recognized opt-out preference signals and take appropriate steps to communicate relevant consent and opt-out choices to applicable advertising partners.

The categories of information potentially involved in advertising-related disclosures may include online identifiers, device and browser information, website activity, product interactions, and transaction-related events, depending on the integrations enabled and the applicable privacy choices.

12. International Data Transfers

Your personal information may be processed, stored, or accessed in countries or regions other than the country in which you reside.

These transfers may occur when we use Shopify and other service providers to operate our online store, process payments, arrange deliveries, provide customer support, or support analytics and advertising activities.

The privacy and data protection laws in those countries may differ from the laws in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards or other recognized legal mechanisms for international transfers of personal information.

13. Children's Privacy

Our website is intended for a general audience and is not directed to children under the age of 13 or any higher minimum age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable privacy laws, and we do not knowingly provide children's personal information to advertising partners.

If we become aware that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to review the matter and delete the information where required.

If you believe that a child has provided personal information to us inappropriately, please contact us at [email protected].

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, service providers, advertising integrations, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

Changes will take effect when published unless a different effective date is specified or applicable law requires otherwise.

We encourage you to review this page periodically to remain informed about how we collect, use, and protect personal information.

15. Contact Us

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us using the information below.

Brand Name: Supplyqumo

Legal Business Name: Shenzhen Qiantang Yanyuan Technology Co., Ltd.

Email: [email protected]

Business Address: Room 2101B-A45, Modern Business Building, No. 3038 Jintian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen, Guangdong Province, China 518033

Website: https://supplyqumo.com

We will review privacy-related inquiries and respond in accordance with applicable legal requirements.